All users

Introduction

Welcome to FirstDoor. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. By accessing and using our platform, you consent to the practices described herein.

Information We Collect

Personal Information You Provide: We collect personal data that you voluntarily provide when using our services, including your name, contact details, identification documents, income verification, and rental history.

Payment Information: We may collect and process payment information, such as bank account details, debit/credit card information, or other payment methods necessary for service fees, rent guarantees, or other related charges.

Automatically Collected Data: We may collect data about your interactions with our platform, such as IP address, device type, pages visited, and usage patterns, for security, analytics, and service improvement.

Information from Third Parties: We may obtain data from third-party sources, such as credit bureaus, background check providers, and public records, as part of our services.

How We Use Your Information

Service Provision: Your information is used to assess eligibility, conduct verifications, process applications, and offer rental guarantee services.

Payment Processing: We collect payment data to facilitate transactions related to our services.

Legal Compliance: Your data may be used to comply with applicable laws, regulations, and legal processes.

Platform Improvement: We analyze usage data to enhance our services and user experience.

Sharing Your Information

With Property Managers: We share relevant renter data with property managers to facilitate rental applications and tenant management.

With Service Providers: We share data with third parties who assist us, such as payment processors, background check providers, and data analytics partners.

Legal Obligations: We may disclose information as required by law or to protect our rights and interests.

Data Security

We implement industry-standard security measures to protect your personal data. While we strive to ensure data security, no system is completely secure, and you acknowledge and accept this inherent risk by using our services.

Your Rights and Choices

Access and Correction: You have the right to request access to and correction of your personal data.

Data Deletion: You may request the deletion of your data, subject to legal and contractual obligations.

Opt-Out: You can opt out of receiving marketing communications by following unsubscribe instructions in our communications.

Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

If you have any questions about this Privacy Policy, please contact us at:

Email: support@firstdoorus.com
Phone: +1-303-435-1318

About us