Renters

Introduction

Welcome to FirstDoor. By using our services, you agree to the terms outlined here, which govern how we collect, use, and manage your information as a renter.

Information Collection and Use

Personal Data: We collect personal information, including but not limited to your name, contact details, identification documents, income verification, and rental history, to provide our rental guarantee services.

Purpose: This data is used to assess your eligibility for rental guarantees, perform background and credit checks (with your consent), and communicate with you regarding our services.

Usage Data: We may also collect data related to your interactions with our platform for security, analytics, and service improvement.

Payment Information: If applicable, we may collect and process payment information, such as bank account details, debit/credit card information, or other payment methods necessary for service fees, rent guarantees, or other related charges.

Consent and Authorization

By using our platform, you authorize FirstDoor to conduct background checks, credit checks, and any necessary verifications as part of the rental application process.

You consent to our sharing of your information with landlords, property managers, and third-party service providers who are necessary for the fulfillment of our services.

Data Security and Privacy

We implement robust security measures to protect your personal information. However, no method of transmission or storage is 100% secure. By using our platform, you acknowledge and accept this risk.

For more details on how we handle your personal information, please refer to our Privacy Policy.

Data Security and Privacy

You are responsible for providing accurate, complete, and up-to-date information. Misrepresentation or false information may result in termination of services or denial of the rental guarantee.

It is your responsibility to notify us of any changes to your information that may affect your eligibility or ongoing relationship with FirstDoor.

Termination of Services

We reserve the right to terminate or suspend your access to our services if you violate these terms or engage in fraudulent or harmful activity.

Contact Information

For any questions or concerns regarding these Terms Of Use, please contact us at:

Email: support@firstdoorus.com
Phone: +1-303-435-1318

Property Managers Or Landlords

Introduction

By accessing and using FirstDoor, you agree to these Terms of Use, which outline how we collect, use, and manage property manager information.

Information Collection and Use

Business Information: We may collect business information, including your name, contact details, property listings, and any other relevant data to provide our services.

Tenant Information Management: As a property manager, you may be granted access to tenant data provided through our platform. You agree to handle this data in compliance with applicable privacy laws and our Privacy Policy.

Usage Data: We may also collect data related to your interactions with our platform for security, analytics, and service improvement.

Data Sharing and Security

We will share relevant data with you regarding tenants who have applied using our services. You agree to keep this data confidential and use it solely for tenant screening, leasing, and property management purposes.

Your data, as well as tenant data, is protected by industry-standard security measures. However, you acknowledge and accept the risk that no data transmission or storage system is completely secure.

Use of Services

You agree to use FirstDoor in compliance with all applicable laws, including fair housing laws, anti-discrimination regulations, and privacy laws.

Misuse of the platform or unauthorized disclosure of renter data may result in termination of your account and potential legal consequences.

Communication and Consent

By using our platform, you consent to receive communications from FirstDoor regarding tenant applications, platform updates, and other services relevant to your account.

Termination and Account Management

We reserve the right to terminate or suspend your account for violations of these terms, misuse of renter information, or any unauthorized activity.

Dispute Resolution

Any disputes related to these Terms of Use shall be resolved in accordance with the dispute resolution mechanism specified in our general terms and conditions for all users.

Contact Information

For any questions or concerns regarding these Terms Of Use, please contact us at:

Email: support@firstdoorus.com
Phone: +1-303-435-1318

About us